Bitcoin Casino is a relatively small platform with 130+ slots games and live dealers. The slick interface, no deposit bonus and competitive reload bonuses supplemented with a VIP program, the site has done its best to bring in new players. While promising 24/7 live chat support and a straight forward Bitcoin casino experience, the fully licensed platform based in Curacau still has its work cut out for it if it wants to play with the top dogs in the Bitcoin gaming world.
- Getting Started
Registration is quick and painless taking under a minute to fill out your name, city, account name and password. Players who are insistent on retaining their anonymity may want to proceed cautiously here and fill out a fake name and location. The first name and surname fields during registration absolutely must be filled out before creating your account and some may find this highly intrusive. However nothing will stop you from giving them false information.
Deposits and withdrawals are what you would expect out of any other Bitcoin casino and they are quite fast if not instant. While we’ve all come to expect this after playing at so many different Bitcoin casinos, it must be noted that they are on the ball when dealing with our Bitcoins.
- The Interface is Solid
With healthy shades of green and white the site looks great! Browsing each section of the site is expedited by the organized heading at the top of the screen and you can jump from any portion of the site to any other in one click. Accessing your account information, cashier and chat support is always present on every screen and the all-around efficiency of the site gained our applause.
Where the site is a bit weak is in the slots section. There is no search function to find a specific game so you are forced to scroll down the page and find it manually which some may find a nuisance. As a side note, every time you go to the slots page, the games will suddenly rearrange themselves for no apparent reason, which seemed odd whenever we went back to the slots page.
- The Games
With over 130+ slots games from big names like Game Art, there are plenty of titles to choose from. However, considering some Bitcoin casinos offer more than 700+ slots titles this number becomes far less impressive. The selection of games could be much better and it’s clear that some slots developers are left out of the equation entirely. Betsoft Gaming and other high quality developer’s titles are nowhere to be found in the slew of games which is a tad disappointing.
Live dealers games on the other hand are quite exceptional. While some other Bitcoin casinos offer live dealers form a single vendor, Bitcoin Casino offers live dealer games from three. By supporting live dealer games from multiple vendors, you get to choose from a variety of games each with their own interface. This is an interesting twist that adds some value to the site that can’t be found on any other online Bitcoin casino.
- Customer Support
If you look up at the top right of the screen you will see an icon that clearly says “24/7 LIVE CHAT SUPPORT”. When we clicked on it to speak with a representative, our question was sent to an email system and responded to about an hour later. We were rather disappointed that the site tricked us into thinking there was 24/7 live chat support when there clearly wasn’t. However we needed to look at this scenario with an open mind so two hours later we tried again to get in touch with live chat but out request was sent back to the email system.
Truly, if you are going to advertise 24/7 live chat support, you should actually offer 24/7 live chat support. We won’t go as far to say that this is false advertising, we were not impressed at all.
- Promotions, Bonuses and VIP
Bitcoin Casino has a very competitive Sign Up bonus that boasts of giving players the option to match their initial deposit by 100% with no limit to how much they can deposit. So if you deposit 10 BTC, they will match your 10 BTC giving you a bank roll of 20 BTC. Not having a limit on the deposit matches may seem risky, especially since they advertise a 30x rollover requirement as opposed to 35x+ of other Bitcoin casinos out there.
Bitcoin Casino also has a No Deposit Welcome Bonus of 30 mBTC which is a great way to get players on the site to try things out. While 30 mBTC might not get you very far, it is free BTC after all and we’re sure that many players will be pleased with this as there aren’t too many sites that currently offer any No Deposit Bonus at this point in time.
The VIP program does not appear to be particularly noteworthy and they only provide VIP members with 100% deposit bonuses up to 1 BTC. They do claim that after you have claimed this bonus 6 times that if you write to them they will give VIP members “a surprise and more tailor made bonus offers!” This is completely ambiguous and slightly disconcerting as other Bitcoin casinos have VIP stores where you can buy sweet prizes with accumulated VIP points.
- The Final Verdict
Bitcoin Casino is not perfect but does have its strengths. The interface is well done and the live dealer games are likely better than anywhere else. Games load quickly and they do have a large enough selection of slots titles to keep you happy for a while. Their initial deposit bonus that has no limit to how much you can receive is quite surprising and very competitive given the 30x rollover requirement which is lower than most other sites. Even with all these strengths, the lack of a legitimately amazing VIP program, 24/7 chat support and the fact that the slots are a bit lacking, players should be careful before they join this site.
If you like playing live dealer games and dislike slots and are independent and patient enough to deal with email support, this may be a great place for you to play. If you prefer instant gratification like slots and live chat support, consider going elsewhere. All in all, the experience is more tailored to live dealer players and there is still a bit of work to be done for Bitcoin Casino to become truly competitive.